Before you apply, here's what we check

Takes about one minute to read. Knowing this up front saves you time if it isn't the right fit.

We'll ask your previous property manager about

Whether rent was paid on time
Property condition at inspections and bond outcome
How many repair requests you made, and how many were genuine
Whether trades could get access when booked
Conditions you attached when signing or renewing
Requests for rent reductions or credits, and how they were resolved

What's fair

Reporting genuine repair problems never counts against you. Neither does moving out because the owner sold or moved in.

Your documents

Stored encrypted. Every time the agent opens one, it's watermarked with their name and the date, and logged. Deleted 30 days after a decision unless you sign a lease.

Read the full privacy statement

Have these ready

Photo ID
3 recent payslips, or a bank statement
Past 3 years' addresses
Referees' work emails
About 15 minutes

Property managers and employers must be contacted at their company email. Gmail, Outlook, Hotmail, Yahoo, iCloud, QQ, 163 and other free addresses are not accepted.